Home / FAQ -- Buy 3D Models -- Sell 3D Models

We invite all interested designers and design studios to take part in sales of the 3D creative.

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FOR THE SELLER / DESIGNER

Why it is favourable to cooperate with us?
  1. You will get full 60% up to 70% royalty of each 3d model sold.
  2. We use different systems of payment that will allow you to receive your money for sold model quickly.
  3. The models exposed on sale in our shop, will be accessible to a wide audience of visitors of the site (since February 2004 we have 9234 registered members).
  4. We use absolutely safe system of payment.
  5. We totaly secure your CG content.
  6. We process, track and report sales for you.
  7. Easy and simple system of uploading your media.
How much will I make on each 3d model I sell?
You will get full 60% up to 70% royalty from each sold 3d model.
How it works?
  1. You need to be registered on 3DExport!
  2. You need to Upload content files and publish it in 3DExport's catalog for free.
  3. When the sum of means from your sold models will be $100 USD we will send money to you!
How often do I get paid?
We pay to our sellers once a month between 10th and 15th of the following month for sales during the previous month. As an example, you will be paid in the 15th April for all sales you got in March (or for previous months). Your income is sent through a method of payment which you have chosen. No payment will be sent to vendor if the royalty payment amounts is less than $100 USD. The sum will be brought forward until it exceeds $100 USD.

Some fees for transfer:

Bank Transfer: $14
WebMoney: 2%

Paypal:

0%
Western Union:  
from 100.01$ up to 200$ 22.00$
from 200.01$ up to 300$ 29.00$
from 300.01$ up to 400$ 34.00$
How do I send my banking details?
All that is necessary for you is in yours My Control Panel (Profile). Here you can add Banking Info and E-Payments (PayPal, Webmoney, etc.) for receptions of money for your sold models. Remember, without this info we can't send you money. Please enter the information carefully.
Can I start selling my 3d models without completing the Banking, Paypal or WebMoney info?
Yes, your payment method will be: Money on Hold. But we will be unable to send you the payment until we receive your Banking or Paypal details.
Why my model was deleted?
We reserve the right to itself to delete models which in our opinion should not be exposed in the catalogue. The possible reasons of removal a model:

  • The model too low quality of performance, bad modelling, texturing, rendering.
  • The model is not finished or not textured.
  • Too dark renders.
  • The model is stolen or does not belong to the seller.
  • The author has asked to remove model from the catalogue.

Also you could try to submit your 3D model to another shops as like:

  • http://www.turbosquid.com/
  • http://www.the3dstudio.com/
  • http://www.3d02.com/
  • http://www.exchange3d.com
  • http://www.meshfactory.com/
What types of 3d models can I sell on 3DExport?
Any 3d models and textures that is in high quality. You will see the list of formats at addition of product.
How do I track my sales?
You can observe of your sales on a page of Sales Statistics. Statistic totally automatic.
Can I remove / edit my 3d model(s)?
Yes. You can do it at any time you want. Click on [edit] for editing your model(s). And the same as for removing models.
Can I change the author / vendor name?
No. You can't change name.
What do I have to do to start selling my 3d models?
Just registered here and start upload your 3d models for sale. Before addition, please read 'Submit' section.
I need get FTP access to upload my models/textures, what I should to do?
IF an FTP access is easier for you to upload, please contact us at sales@3dexport.com with a couple of images for our review.
How soon my model will appear in catalog?
Immediately. Right after uploading on our server, but please do note that we do review all submissions to ensure quality.
How to increase sales of my 3D models?
  • Do include more then one file format. Many of our customers work with Cinema4D, Maya, 3D Studio Max, Lightwave, Swift3D and less popular software. Including common formats such as 3DS and OBJ dramatically increases the sales of your models
  • Include detailed descriptions
  • Include meta keywords and descriptions when you will submit model
  • Do the best you can to generate good looking previews, include more then one image and don't forget to include the image of the wirefram.
  • You can submit animation of your models as well.
Uploading Error!
Please, send bug report to Support tickets as soon as possible to resolve a problem.
How long will it take Support to answer my support ticket?
Our Support is open 24 hour a day. Support tickets are generally answered within 7 hours, however complex support tickets may take longer.
I want to make own collection, how to do it?
Just Post support ticket and tell about what of your models will be in a collection!
Badge Icons
Some of our users have received Badges to compliment them on positive attributes. These Badges would give you a more comprehensive view of a  user's character as Badges are based on the whole of the user's activity, not just a single asset.
  • Trusty Trusty - Buyers who've make valid purchases above 100$
  • Top Seller Top Seller - A lot of sales on 3DExport.com
  • Seasoned Vendor Seasoned Vendor - Sellers who’ve been active on 3DExport for a very long time.

FOR BUYER

Why buy from us?
Because, we have high-quality content only. We provide high level of support service for our customers. We give discounts for our buyers. We have Money Back Guarantee (read below). Buying media with 3DExport is easy and fun, just in three clicks.
Do you have Money Back Guarantee?
If any product you purchase from 3DExport.com does not live up to the product preview images or product description we will make every attempt to have the problem corrected quickly. If we can not correct the problem in a timely manner (usually a day or two at most) we will happily and promptly refund your money when you contact us within 24 hours of downloading the product.
I need to be the registered member to buy 3D models?
Yes! It's FREE and you can buy 3D models and other stuff quickly and easily for you.
How I can pay for model?
You can buy model using Paypal, Credit Card. Use shopping cart for purchases.
What systems of payment you use?
We use 2checkout.com system.
How soon I shall receive the bought model?
To avoid fraud, we verify all orders manually. Verification usually takes 1-3 hours. After your order will pass fraud dept checks, you  would be able to download a purchased model in your Orders section. Click on "Get it" link to download a model. If you will buy model(s) with total cost less than 15$, you will receive it immediately. Please note, buyers who have “Trusty” badge can download model(s) immediately, during 1 minute after finished an order.
I purchased a model, but it don't appear in my Orders section, what I should do?
As soon as possible Post support ticket to resolve this problem. Please, specify number of order and name of a model. You got this problem because your java script is disabled.
How to make own collection?
Please, Post support ticket with full info of collection which you want to make.
I need another format, what I should do?
Just Post support ticket what of the format you need and we try to convert it for you.
Don't you find the model you want?
Just tell us what of the format you need and we try to convert it for you.

  1. *.3ds (3ds max): good for 3DS MAX (all versions), Poser, Bryce
  2. *.max (3ds max 6): good for 3DS MAX ver.6 and all previous versions
  3. *.max (3ds max 5): good for 3DS MAX ver.5 and all previous versions
  4. *.dxf (AutoCAD): good for Autodesk AutoCAD, 3DS MAX
  5. *.lwo (Lightwave ver. 7): good for Lightwave3D
  6. *.mb (Maya 5.0): good for Maya
  7. *.obj (Wavefront OBJ): good for Lightwave3D, Maya, Shockwave Director
  8. *.x (Direct X): good for Direct X
  9. *.w3d (Shockwave3D): good for Shockwave Director
  10. others...

Note: The quality of the converted model might be different from the quality of the original model.

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